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Vigilant 360 - IKON Managed Security

IKON Managed Security Services is a suite of services providing you with real-time security and protection 24 hours a day, 7 days a week.

Are you blocking unauthorized LAN or WiFi users from connecting to the network? Are you sure all your email messages are received and delivered? Is your site protected against hackers who can deface your Web site's pages with offensive graphics and text? Do all of your DNS records exist, are current, and are readily found? With IKON Managed Security Services you will confidently answer "YES" to those questions and many more.

IKON Managed Security Services is a suite of the following services:

  • Network Monitoring Intelligent vulnerability assessment and management protects your network's outer-edge 24/7/365.
  • Automatized Web Application Scanning with remediation.
  • Defacement Monitor only service that monitors your Web content for unauthorized changes.
  • DNS Server Monitoring Makes sure all of your DNS records exist, stay current, and are readily found.
  • Email Monitoring Tracks the performance of your email system to keep business communications alive.
  • Intrusion Prevention System (IPS) Performs real-time comprehensive intrusion prevention and addresses multiple threats to your network.
  • Network Access Control Don’t lock your front door while leaving the back door unsecured.
  • Anti-Pharming Suite Protect your customers’ confidential data, and your company’s reputation, from pharming attacks.
  • Web Security and Content Filtering.

Vision 24/7 - IKON Managed Services

IKON Managed Services is a suite of services providing you with real-time visibility and control 24 hours a day, 7 days a week

Keross Support Services are Keross' blueprint for empowering customers to focus on business objectives and strategic initiatives instead of the day-to-day tasks of managing a technology infrastructure. Keross Enterprise Support Services are founded on ITSM and ITIL best practices and provide a range of support services that enable organizations to improve service levels, meet governance objectives, focus on strategic initiatives, and reduce operations costs. Keross is offering Enterprise Support Services in a Software-as-a-Service (SaaS) model, which allows the Client to have the same state-of-art enterprise level services at a fraction of the cost.

IKON Managed Services monitors and notifies the Client with issues that keep you distracted, empowering technology managers to focus on strategic initiatives, and not on the day-to-day tasks of managing an IT infrastructure.

IKON Managed Services is a value-added IT business management solution. It combines service desk, project management, and dispatching into a single application, with integrated time-tracking and reporting. Vision 24/7 is designed to optimize processes and workflow to help businesses run any support provided to the systems, while providing the management with total visibility. IKON Managed Services is built with multiple integrated modules - including service desk, project management, CRM, Contract Administration, time tracking, reporting and business analytics - that all run off the same database, and are accessible from a single screen.

In addition, IKON Managed Services can alert you hours before the issue occurs. These alerts can be communicated either by e-mail, SMS, tickets or phone call. IKON Managed Services is supported by a NOC/SOC to provide expertise in analysis and resolving the issues.

  • IKON Managed Services covers your network's software and hardware, independent of brand or model.
  • IKON Managed Services is Web-based
  • IKON Managed Services is supported by certified, trained and experienced professionals.
  • IKON Managed Services provides secure Remote Support

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